Superhuman Doubles Down on "Ask AI" Speed and Android Parity Amid Accuracy Fixes
Superhuman is racing to stabilize its "Ask AI" capabilities before 2025 wraps, simultaneous with a scramble to bring Android functionality up to speed with iOS. While speculation regarding a Grammarly acquisition continues to drift through the tech sector, verified data suggests Superhuman is going it alone. The company is channeling resources into proving that its premium $30/month price tag isn't vanity pricing, but a necessity for power users chasing those promised four hours of saved time per week.
The strategy emerging over the last 48 hours is a dual-front war: patch the hallucinations plaguing its generative AI and finally expand access to mobile users who have historically been left in the cold.
"Ask AI" Accuracy Struggles and Fixes
Superhuman staked its 2025 roadmap on "Ask AI," but the feature is currently stumbling. Launched mid-year to let users query their inbox using natural language (e.g., "Summarize my Q4 sales emails"), the promise of sub-second, search-free context is colliding with execution hurdles.
User reports spiked over the weekend of December 1 regarding "temporal inconsistencies." The AI wasn't just hallucinating; it was digging up ancient history—outdated info or past events—and presenting it as current news. On X (formerly Twitter), the company didn't dodge the issue, admitting instances where the AI was "trying to send you back to the past" and pointing frustrated users toward support channels.
Despite the bugs, usage isn't dipping. SimilarWeb data from November 20 shows "Ask AI" appearing in nearly 40% of daily user sessions. Engineering teams are now deploying backend fixes to sharpen context awareness, targeting a 25% reduction in these error rates.
Closing the Android Gap
For years, Superhuman treated Android as an afterthought, synonymous only with the Apple ecosystem. Late 2025 marks a forced pivot. International growth is driving this hand; in markets like India, where adoption jumped 30% year-over-year, 60% of the user base is on Android.
The gap is finally narrowing. Feedback on X highlights the arrival of "Ask AI" on the platform, with early adopters calling it a "game-changer for quick searches." A roadmap corroborated by Hacker News leaks and beta sign-ups puts full iOS parity—including the advanced triage and drafting tools—on the schedule for Q1 2026.
This isn't just about fairness; it's survival. To protect a Net Promoter Score (NPS) hovering around 65, Superhuman can no longer afford to treat Android users as second-class citizens, particularly as Gmail rolls out Gemini across all platforms without discrimination.
The Productivity Math: Is $30 Justified?
In a landscape where "good enough" email costs nothing, demanding $30 a month is audacious. The company defends the price tag by pointing to "flow state" and time recovery.
Internal studies from September 2025 claim the platform claws back four hours weekly for the average user. For high-billing professionals, the math might work, but for everyone else, $30 is a steep toll for an email client. The "Ask AI" feature is the heavy lifter here; unlike keyword searches, the ability to synthesize threads allows executives to skip minutes of reading per email.
Pressure, however, is mounting. With expectations set at 99.98% uptime for its 500,000+ users, any wobble feels significant. A November 29 maintenance window that slightly delayed notifications triggered immediate complaints in productivity forums—proof of how deeply the tool is embedded in workflows. As 2026 approaches, Superhuman’s challenge isn't just shipping new AI tricks; it’s ensuring those tricks don't compromise the lethal speed the brand was built on.